Privacy Policy

Effective Date: June 13, 2025

SCG Witchery is operated by Charmes De Sorcellerie Du Québec, doing business as SCG Witchery (referred to as “SCG Witchery,” “we,” “us,” or “our”).

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.scgwitchery.com), use our Services, make purchases, or engage with our AI tools or mobile messaging. Please read this policy carefully to understand your rights and how we handle your information.

This Privacy Policy is designed to inform you about how we handle your information and our commitment to protecting your data.

Summary (Plain Language)

Your privacy is important to us, and this Privacy Policy outlines our practices regarding the collection and use of your personal data.

We collect some personal info to provide you with spiritual services, customer support, and order fulfillment.
We don’t sell or share your personal data — including your phone number — for promotional purposes.
You can opt out of texts or emails at any time. Your privacy matters.

As part of our Privacy Policy, we ensure that all data collected is handled responsibly and transparently.

1. Information We Collect

We collect information directly from you (e.g., when you purchase something or send us a message), and automatically from your device when you visit our site.

Types of personal information include:

  • Contact Info: Name, email, phone number, address
  • Payment Info: Collected securely by our payment processor (we don’t store full card details)
  • Account Info: If you create a login
  • Communications: Inquiries or feedback you send us
  • Usage Info: IP address, browser, access times, referral pages

2. How We Use Your Information

We use your data to:

  • Provide services and fulfill orders
  • Communicate with you about orders or service updates
  • Respond to support requests
  • Send optional promotions (only if you’ve opted in)
  • Improve our site and services
  • Protect our platform and prevent fraud
  • Meet legal and contractual obligations

3. Messaging Terms and Conditions

Our Privacy Policy includes our commitment to your data security and how we utilize your information responsibly.

By providing your phone number and agreeing to receive texts, you consent to receive text messages from SCG Witchery on WhatsApp (International): +1 (438) 794-5827 regarding customer care.

  • Consent is not required for any purchase
  • Message frequency may vary
  • Message & data rates may apply
  • Reply STOP to unsubscribe or HELP for assistance
  • Contact: branalder@scgwitchery.com or WhatsApp (International): +1 (438) 794-5827

Mobile opt-in data is never shared with third parties for any purpose.

4. Data Sharing

  • We do not share your personal data with third parties for marketing or promotional use.
  • Mobile phone numbers and SMS consent are never shared, even where other types of information sharing are mentioned.

We may share limited data only when necessary:

  • With service providers (e.g., payment processors, shipping companies) under strict contracts
  • To comply with legal requests (e.g., subpoenas or court orders)
  • In the event of a business merger or acquisition
  • With your explicit consent

5. International Transfers

Your data may be processed in Canada, the U.S., or other countries with appropriate safeguards in place.

6. Data Retention

We retain your data only as long as necessary for the purposes above, including to meet tax, legal, or business obligations.

7. Data Security

We use administrative, technical, and physical safeguards to protect your data. Still, no system is ever 100% secure, so please take care with sensitive data.

8. Your Rights

You have rights under applicable law, including to:

  • Access your data
  • Correct inaccurate data
  • Withdraw consent
  • File a complaint with your local privacy authority

To exercise these rights, contact: branalder@scgwitchery.com

9. Children’s Privacy

Our site and services are not intended for anyone under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above will always reflect the most recent version.

11. Contact Us

If you have questions or concerns, please contact us:

Email (Privacy Inquiries): branalder@scgwitchery.com
WhatsApp (International): +1 (438) 794-5827
Website: www.scgwitchery.com

Please also refer to our terms of service

We adhere to our Privacy Policy strictly to maintain your trust and ensure compliance with legal requirements. Understanding our Privacy Policy allows you to know your rights regarding your personal information. We regularly review our Privacy Policy and make updates as necessary to enhance your data protection.

This Privacy Policy outlines various measures we take to safeguard your data against unauthorized access. It’s important to familiarize yourself with our Privacy Policy to understand how we process your data. In keeping with our Privacy Policy, we strive to protect the personal information of all our users.

This comprehensive Privacy Policy aims to clarify how we manage your personal information and protect your rights. We recommend revisiting our Privacy Policy periodically to stay informed about changes to our practices. If you have questions regarding this Privacy Policy, please reach out to us for clarification.